FAQs

HERE ARE ANSWERS TO SOME OF THE QUESTIONS WE OFTEN HEAR.

    • Registered Training Organisations (RTOs) are those training providers registered by ASQA (or, in some cases, a state regulator) to deliver vocational education and training (VET) services.

      RTOs are recognised as providers of quality-assured and nationally recognised training and qualifications.

    • Civiledge is committed to providing Australia’s best Traffic Control and Management training for new entrants and mid-career practitioners.

    • We offer Traffic Control and Traffic Management training both for new entrants and refresher training in various states across Australia.

    • The USI is a reference number made up of ten numbers and letters. This number creates a secure online record of all your nationally recognised training records and results undertaken since 1st January 2015. A USI can be obtained at no cost to students and your USI stays with you for life.

      You’ll need a USI if you are a new or continuing student undertaking nationally recognised training.

      Without a USI, you won’t be able to receive your statement of attainment, qualification, or award.

      For more information, please refer to www.usi.gov.au.

    • Graduates of our New Entrants courses may be eligible for a interview with one of the affiliated traffic control companies – this depends on state specific traffic control onboarding requirements at the time of successfully completing the course.

      For clarity, graduates are NOT guaranteed job.

    • Centrelink do not make payments directly to training organisations for participants courses. You would need to register with a local jobactive provider who would make the booking on your behalf and arrange payment if you are eligible. Refer to www.jobsearch.gov.au/serviceproviders for further information.

    • You will need to have language, literacy and numeracy skills to an ACSF level 2 to undertake these courses. If you are unsure of your level of English, we suggest you call us on 1300 725 483.

    • To cancel a course please call 1300 725 483 or email info@civiledge.com.au. Please note that to obtain a full refund, you need to cancel at least 7 days prior to the course commencement date. See civiledge.com.au/refund-policy/

    • Most courses involve practical training and assessment which will require Personal Protective Equipment (PPE). For further details please refer to civiledge.com.au/course-list.

    • Lunch is not provided. There is always tea, coffee and water available. There is access to a fridge and microwave for those that would like to bring lunch, or there are places in the area to buy lunch.

    • There are pre-requisites for certain courses. Please refer to the individual course pages on our website or call us on 1300 725 483 for further information.

    • You do require a White Card for training in Queensland and Western Australia. In Victoria you don’t require a White Card for training however you would require one to work in the industry.

    • Different states have different requirements. Please refer to the individual course pages or call us on 1300 725 483 for further information.

    • Traffic accreditation needs to be renewed every 3 years, except in NSW and TAS.

    • You can find our delivery locations within the individual course pages on our website.

      We can also deliver selected training courses at your premises, or at a location based on your requirements. We invite you to discuss your specific training needs by calling us on 1300 725 483 for a personalised quote.

    • Please refer to individual course pages on this website for course duration, or call us on 1300 725 483.

    • Our courses are Nationally Recognised however States and Territories have different requirements relating to traffic control regulation and accreditation. Contact us for further information.

    • You will need to bring your Drivers Licence, general construction induction White Card (if applicable for your course) and Personal Protective Equipment (PPE).

    • If your course includes vocational placement then you will need your own transport to enable you to get to placement sites as public transport is not always available. Please refer to the individual course pages on this website to ascertain if you will need a vehicle or contact us on 1300 725 483 for further information.

    • To be eligible for the Construction Training Fund subsidy, students must be able to demonstrate that they are directly employed in the building and construction industry in Western Australia. Refer to www.bcitf.org for further information.

    • Acceptable payment methods are Visa, Mastercard and direct credit into our account. You can either pay for your course in full at the time of booking, or enter into a payment plan. For more information about payment plans, please visit: https://civiledge.com.au/ezypay/

      We are able to also invoice your company or jobactive provider, however this needs to be arranged prior to your course.

    • Payment is required at time of booking when paying with a Credit Card. If you choose to enter into a payment plan of four weekly installments, you can choose when the payment plan starts as long as we receive one payment before your course start date. If your employer or job seeker provider is paying via invoice, we must receive payment at least 7 days before the first day of your course.

    • Pricing for groups can be arranged. Please contact us on 1300 725 483 to discuss your options.

    • CivilEdge offers students Ezypay payment plans on our entire range of courses, meaning students can pay for their course in just 4 weekly installments. Students are able to choose when the payments start, provided that the start date is before the course start date.

      For more information on Ezypay and for the full terms & conditions please visit: https://civiledge.com.au/ezypay/

    • An individual wishing to enrol in this skill set must hold the unit CPCWHS1001 Prepare to work safely in the construction industry or its equivalent unit (e.g., Statement of Attainment) at the time of enrolment.

    • No, the 20 hours placement is unpaid.

    • You have 6 months from the last day of your training course to submit all documentation on completing 20 hours.

      PLEASE NOTE –  If you do not complete your placement within six months, you may be required to retake the entire course at full cost or reattempt the theory assessment for a fee of $150. This decision will be at the discretion of the RTO.

    • You will have 6 months from the last day of your training course to complete the TMI assessment.

    • No, you will be required to undertake 20 hours of on-site work under the direct supervision of a person holding this skill set and complete a logbook of activities undertaken. To complete your TMI assessment, you must complete three different Temporary Traffic Management set ups.

    • After successful completion of your 20 hours placement you must have at least a further 40 hours of experience working in a temporary traffic management workplace in a traffic controller role.

      For TMI, evidence of at least three different types of setups and practical training experience applying the relevant skills and knowledge in a temporary traffic management workplace.

    • No, this skill set may only be undertaken upon:

      • Completion of RIISS00058 Traffic Controller Skill Set for Urban Streets and Low Volume Rural Roads; and at least 40 hours of experience working in a temporary traffic management workplace in a traffic controller role and,
      • Completion of RISS00060 Traffic Management Implementer Skill Set and evidence of at least three different types of setups and practical training experience applying the relevant skills and knowledge in a temporary traffic management workplace.

    • You will receive a Statement of Attainment (SOA) for the units you complete during the course and a card will be posted to you.

    • You will be required to undergo a refresher course 3 years from the date of your accreditation.

      Austroads will provide more information on this soon. Training | Austroads

    • This skill set may only be undertaken in addition to completion of any of the following skill sets:

      1. Eligibility through experience as a Traffic Management Implementer:

      • Completion of any of the following TMI Skill Sets (Statement of Attainment):
        • RIISS00060 Traffic Management Implementer Skill Set for Urban Streets and Low Volume Rural Roads; or
        • RIISS00061 Traffic Management Implementer Skill Set for High Volume Roads; or
        • RIISS00062 Traffic Management Implementer Skill Set for Motorways and Freeways.
      • With at least 12 months experience applying the relevant skills and knowledge in a temporary traffic management workplace (example – resume, job tickets from the last 12 months or letter of employment); and
      • Providing evidence of relevant experience setting up at least 20 temporary traffic management types in at least four (4) of the following design types (example – job tickets) (evidence must be from the past 3 years):
        • pedestrian and cyclist controls
        • construction sites
        • lane closures
        • shoulder closures
        • night works
        • use of portable traffic control devices
        • motorways or freeways

      OR,

      2. Eligibility through qualification in relevant/related academic field:

      • At least an AQF Level 6 qualification in a civil construction, traffic engineering or road design related field

      OR,

      3. For existing workers –

        • Must be currently permitted in their jurisdiction, prior to the jurisdictional adoption date, to develop, review or audit traffic management designs or traffic guidance schemes (resume showcasing experience), AND
        • Must provide evidence of currency of practice. This must demonstrate that in the past 3 years the applicant has designed, or reviewed, or audited a minimum of 12 TMPs and 12 TGSs. The TMPs and TGSs must include a minimum of four different worksite locations that are within the relevant jurisdiction (evidence must be from the past 3 years). There worksite locations may include TTM Category 1 or TTM Category 2 or TTM Category 3 roads or sections of the network.

    • This skill set may only be undertaken in addition to:

      • completion of the RIISS00063 Traffic Management Designer Skill Set for Urban Streets and Low Volume Rural Roads; and
      • at least six months experience applying skills and knowledge relevant to the above mentioned skill set in a temporary traffic management workplace; and
      • providing evidence of relevant experience preparing at least 4 different traffic management plan design types (being both approved by a client and successfully used in practice) including pedestrian and cyclist controls, lane closures, and at least one of the following design types:
      • construction sites
      • shoulder closures
      • high speed roads
      • using portable traffic control devices
      • roundabouts
      • public transport interfaces
      • motorways or freeways.

    • This skill set may only be undertaken in addition to:

      • completion of the RIISS00063 Traffic Management Designer Skill Set for Urban Streets and Low Volume Rural Roads; and
      • at least twelve months experience applying skills and knowledge relevant to the above mentioned skill set in a temporary traffic management workplace; and
      • providing evidence of relevant experience preparing at least 4 different traffic management plan design types (being both approved by a client and successfully used in practice) including lane closures, high speed roads, and at least one of the following design types: 
      • pedestrian and cyclist controls
      • intersections
      • signalised intersections
      • construction sites
      • shoulder closures
      • using portable traffic control devices
      • roundabouts
      • public transport interfaces

Please note: The student tuition fees as published are subject to change given individual circumstances at enrolment and/or changes in Government policy.